> ## Documentation Index > Fetch the complete documentation index at: https://developers.chatwoot.com/llms.txt > Use this file to discover all available pages before exploring further. # Account Reporting Events > Get paginated reporting events for the account. This endpoint returns reporting events such as first response time, resolution time, and other metrics. Only administrators can access this endpoint. Results are paginated with 25 items per page. ## OpenAPI ````yaml https://raw.githubusercontent.com/chatwoot/chatwoot/develop/swagger/tag_groups/application_swagger.json get /api/v1/accounts/{account_id}/reporting_events openapi: 3.1.0 info: title: Chatwoot description: This is the API documentation for Chatwoot server. version: 1.1.0 termsOfService: https://www.chatwoot.com/terms-of-service/ contact: email: hello@chatwoot.com license: name: MIT License url: https://opensource.org/licenses/MIT servers: - url: https://app.chatwoot.com/ security: [] tags: - name: Account AgentBots description: Account-specific Agent Bots - name: Agents description: Agent management APIs - name: Canned Responses description: Pre-defined responses for common queries - name: Contacts description: Contact management APIs - name: Contact Labels description: Manage contact labels - name: Conversation Assignments description: Manage conversation assignments - name: Conversation Labels description: Manage conversation labels - name: Conversations description: Conversation management APIs - name: Custom Attributes description: Custom fields for contacts and conversations - name: Custom Filters description: Saved filters for conversations - name: Inboxes description: Communication channels setup - name: Integrations description: Third-party integrations - name: Labels description: Account label management APIs - name: Messages description: Message management APIs - name: Profile description: User profile APIs - name: Reports description: Analytics and reporting APIs - name: Teams description: Team management APIs - name: Webhooks description: Event notification webhooks - name: Automation Rule description: Workflow automation rules - name: Help Center description: Knowledge base management paths: /api/v1/accounts/{account_id}/reporting_events: parameters: - $ref: '#/components/parameters/account_id' get: tags: - Reports summary: Account Reporting Events description: >- Get paginated reporting events for the account. This endpoint returns reporting events such as first response time, resolution time, and other metrics. Only administrators can access this endpoint. Results are paginated with 25 items per page. operationId: get-account-reporting-events parameters: - $ref: '#/components/parameters/page' - in: query name: since schema: type: string description: >- The timestamp from where events should start (Unix timestamp in seconds) - in: query name: until schema: type: string description: >- The timestamp from where events should stop (Unix timestamp in seconds) - in: query name: inbox_id schema: type: number description: Filter events by inbox ID - in: query name: user_id schema: type: number description: Filter events by user/agent ID - in: query name: name schema: type: string description: >- Filter events by event name (e.g., first_response, resolution, reply_time) responses: '200': description: Success content: application/json: schema: $ref: '#/components/schemas/reporting_events_list_response' '403': description: Access denied - Only administrators can access this endpoint content: application/json: schema: $ref: '#/components/schemas/bad_request_error' security: - userApiKey: [] components: parameters: account_id: in: path name: account_id schema: type: integer required: true description: The numeric ID of the account page: in: query name: page schema: type: integer default: 1 required: false description: The page parameter schemas: reporting_events_list_response: type: object properties: meta: $ref: '#/components/schemas/reporting_event_meta' payload: type: array items: $ref: '#/components/schemas/reporting_event' description: List of reporting events bad_request_error: title: data type: object properties: description: type: string errors: type: array items: $ref: '#/components/schemas/request_error' reporting_event_meta: type: object properties: count: type: integer description: Total number of reporting events current_page: type: integer description: Current page number total_pages: type: integer description: Total number of pages reporting_event: type: object properties: id: type: number description: ID of the reporting event name: type: string description: Name of the event (e.g., first_response, resolution, reply_time) value: type: number format: double description: Value of the metric in seconds value_in_business_hours: type: number format: double description: Value of the metric in seconds, calculated only for business hours event_start_time: type: string format: date-time description: The timestamp when the event started event_end_time: type: string format: date-time description: The timestamp when the event ended account_id: type: number description: ID of the account conversation_id: type: - number - 'null' description: ID of the conversation inbox_id: type: - number - 'null' description: ID of the inbox user_id: type: - number - 'null' description: ID of the user/agent created_at: type: string format: date-time description: The timestamp when the reporting event was created updated_at: type: string format: date-time description: The timestamp when the reporting event was last updated request_error: type: object properties: field: type: string message: type: string code: type: string securitySchemes: userApiKey: type: apiKey in: header name: api_access_token description: >- This token can be obtained by visiting the profile page or via rails console. Provides access to endpoints based on the user permissions levels. This token can be saved by an external system when user is created via API, to perform activities on behalf of the user. ````