> ## Documentation Index > Fetch the complete documentation index at: https://developers.chatwoot.com/llms.txt > Use this file to discover all available pages before exploring further. # Get conversation statistics grouped by inbox > Get conversation statistics grouped by inbox for a given date range. Returns metrics for each inbox including conversation counts, resolution counts, average first response time, average resolution time, and average reply time. ## OpenAPI ````yaml https://raw.githubusercontent.com/chatwoot/chatwoot/develop/swagger/tag_groups/application_swagger.json get /api/v2/accounts/{account_id}/summary_reports/inbox openapi: 3.1.0 info: title: Chatwoot description: This is the API documentation for Chatwoot server. version: 1.1.0 termsOfService: https://www.chatwoot.com/terms-of-service/ contact: email: hello@chatwoot.com license: name: MIT License url: https://opensource.org/licenses/MIT servers: - url: https://app.chatwoot.com/ security: [] tags: - name: Account AgentBots description: Account-specific Agent Bots - name: Agents description: Agent management APIs - name: Campaigns description: >- Create, schedule, and manage campaigns. Requires an account administrator and API access enabled for the account. - name: Canned Responses description: Pre-defined responses for common queries - name: Contacts description: Contact management APIs - name: Contact Labels description: Manage contact labels - name: Conversation Assignments description: Manage conversation assignments - name: Conversation Labels description: Manage conversation labels - name: Conversations description: Conversation management APIs - name: Custom Attributes description: Custom fields for contacts and conversations - name: Custom Filters description: Saved filters for conversations - name: Inboxes description: Communication channels setup - name: Integrations description: Third-party integrations - name: Labels description: Account label management APIs - name: Messages description: Message management APIs - name: Profile description: User profile APIs - name: Reports description: Analytics and reporting APIs - name: Teams description: Team management APIs - name: Webhooks description: Event notification webhooks - name: Automation Rule description: Workflow automation rules - name: Help Center description: Knowledge base management paths: /api/v2/accounts/{account_id}/summary_reports/inbox: parameters: - $ref: '#/components/parameters/account_id' - in: query name: since schema: type: string description: The timestamp from where report should start (Unix timestamp). - in: query name: until schema: type: string description: The timestamp from where report should stop (Unix timestamp). - in: query name: business_hours schema: type: boolean description: Whether to calculate metrics using business hours only. get: tags: - Reports summary: Get conversation statistics grouped by inbox description: > Get conversation statistics grouped by inbox for a given date range. Returns metrics for each inbox including conversation counts, resolution counts, average first response time, average resolution time, and average reply time. operationId: get-inbox-summary-report responses: '200': description: Success content: application/json: schema: $ref: '#/components/schemas/inbox_summary' '403': description: Access denied content: application/json: schema: $ref: '#/components/schemas/bad_request_error' security: - userBearerAuth: [] - userApiKey: [] components: parameters: account_id: in: path name: account_id schema: type: integer required: true description: The numeric ID of the account schemas: inbox_summary: type: array description: >- Inbox summary report containing conversation statistics grouped by inbox. items: type: object properties: id: type: number description: The inbox ID conversations_count: type: number description: Number of conversations created in the inbox during the date range resolved_conversations_count: type: number description: >- Number of conversations resolved in the inbox during the date range avg_resolution_time: type: - number - 'null' description: >- Average time (in seconds) to resolve conversations. Null if no data available. avg_first_response_time: type: - number - 'null' description: >- Average time (in seconds) for the first response. Null if no data available. avg_reply_time: type: - number - 'null' description: >- Average time (in seconds) between replies. Null if no data available. example: - id: 1 conversations_count: 150 resolved_conversations_count: 120 avg_resolution_time: 3600 avg_first_response_time: 300 avg_reply_time: 600 - id: 2 conversations_count: 75 resolved_conversations_count: 60 avg_resolution_time: 1800 avg_first_response_time: 180 avg_reply_time: 420 bad_request_error: title: data type: object properties: description: type: string errors: type: array items: $ref: '#/components/schemas/request_error' request_error: type: object properties: field: type: string message: type: string code: type: string securitySchemes: userBearerAuth: type: http scheme: bearer description: >- Authenticate with `Authorization: Bearer ` using a user API token from **Profile Settings**. Available in Chatwoot `v4.19.0` and later. userApiKey: type: apiKey in: header name: api_access_token description: >- Find your API token in **Profile Settings**. The `api_access_token` header remains supported, but will be deprecated in a future release. For new integrations, use Bearer authentication. ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.