Learn how to use Chatwoot APIs to build integrations, customize chat experiences, and manage your installation.
access_token
, which can be generated from Profile Settings after logging into your Chatwoot account.inbox_identifier
(from Settings → Configuration in API inboxes) and contact_identifier
(returned when creating a contact).
Note: Platform APIs cannot access accounts or users created via the Chatwoot UI, or by other API keys. They can only access accounts, users, and other objects created by the specific platform API key used for authentication, or objects explicitly permitted to that API key.
access_token
generated by a Platform App, which can be created in the Super Admin Console.