Welcome to the Chatwoot self-hosted installation guide. This comprehensive documentation will help you deploy, configure, and maintain your own Chatwoot instance with full control over your data and infrastructure.

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Why Self-Host Chatwoot?

Self-hosting Chatwoot gives you complete control over your customer support platform:

  • Data Privacy: Keep all customer data on your own servers
  • Customization: Modify the platform to fit your specific needs
  • Cost Control: No per-agent pricing - scale as much as you need
  • Compliance: Meet specific regulatory requirements
  • Integration: Deep integration with your existing infrastructure

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Deployment Options

Chatwoot supports multiple deployment methods to fit different infrastructure needs:

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🐧 Linux VM Deployment

Deploy directly on Ubuntu/Linux virtual machines with our automated installation script.

  • Best for: Traditional server environments
  • Complexity: Low to Medium
  • Maintenance: Manual updates required

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🐳 Docker Deployment

Use Docker containers for consistent, portable deployments.

  • Best for: Containerized environments
  • Complexity: Medium
  • Maintenance: Easy updates with container pulls

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☸️ Kubernetes Deployment

Deploy on Kubernetes clusters for enterprise-scale operations.

  • Best for: Large-scale, high-availability deployments
  • Complexity: High
  • Maintenance: Automated with proper CI/CD

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☁️ Cloud Provider Deployments

One-click deployments on major cloud platforms:

  • AWS: EC2, ECS, and Marketplace options
  • Azure: Container Instances and VM deployments
  • DigitalOcean: Droplets and App Platform
  • Google Cloud: Compute Engine and Cloud Run
  • Heroku: Simple one-click deployment

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System Requirements

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Minimum Requirements

  • CPU: 2 cores
  • RAM: 4GB
  • Storage: 20GB SSD
  • OS: Ubuntu 20.04+ or compatible Linux distribution
  • CPU: 4+ cores
  • RAM: 8GB+
  • Storage: 50GB+ SSD
  • Database: PostgreSQL 12+
  • Cache: Redis 6+
  • Reverse Proxy: Nginx or similar

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What You’ll Need

Before starting your Chatwoot installation, ensure you have:

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Technical Requirements

  • Server or cloud instance meeting minimum requirements
  • Domain name (recommended for production)
  • SSL certificate (Let’s Encrypt recommended)
  • SMTP server for email notifications

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Access Requirements

  • SSH access to your server
  • Root or sudo privileges
  • Firewall configuration access
  • Object storage (AWS S3, Google Cloud Storage, etc.)
  • CDN for static assets
  • Monitoring tools (APM, logging)
  • Backup solution

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Security Considerations

When self-hosting Chatwoot, consider these security aspects:

  • Regular Updates: Keep Chatwoot and system packages updated
  • Firewall Configuration: Only expose necessary ports
  • SSL/TLS: Always use HTTPS in production
  • Database Security: Secure PostgreSQL with strong passwords
  • Backup Encryption: Encrypt sensitive backup data
  • Access Control: Implement proper user access controls

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Getting Started

Ready to deploy Chatwoot? Choose your preferred deployment method:

Quick Start with Docker

Get up and running quickly with Docker containers

Linux VM Installation

Traditional server deployment with our automated script

Kubernetes Deployment

Enterprise-scale deployment on Kubernetes

Cloud Providers

One-click deployments on major cloud platforms

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Community and Support

This documentation covers Chatwoot Community Edition (CE). For Enterprise features and support, visit Chatwoot Enterprise.