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Introduction

Chatwoot CTL(cwctl) is CLI tool to install and manage a self hosted Chatwoot Linux installation. cwctl aims to abstract away the common bash interactions with a Chatwoot installation and provide an easy to use syntax. This is not intended to be a full replacement. If you are running a Chatwoot v2.7.0 instance or later, cwctl would have been already installed for you as part of installation. Check if cwctl is already installed by
cwctl --version
If cwctl is not present, follow the steps below to install Chatwoot CTL.

Install or Upgrade Chatwoot CTL

If you used an older version of install script(< 2.0), you will not have cwctl in your PATH. To install/upgrade Chatwoot CTL,
wget https://get.chatwoot.app/linux/install.sh -O /usr/local/bin/cwctl && chmod +x /usr/local/bin/cwctl
cwctl --help
The above command requires root access to install cwctl to /usr/local/bin.

Help

To learn more about the options supported by cwctl,
sudo cwctl --help

Upgrading to a newer version of Chatwoot

Whenever a new version of Chatwoot is released, use the following steps to upgrade your instance.
sudo cwctl --upgrade
This will upgrade your Chatwoot instance to the latest stable release. If you are running a custom branch in production do not use this to upgrade.

Upgrading to a specific version or branch

cwctl also supports experimental upgrades to a specific Chatwoot version or branch. This is useful when an instance is several releases behind and needs to be upgraded through intermediate versions instead of jumping directly to the latest release. You can also use this to upgrade from a branch such as develop.
# Upgrade to a specific released version
sudo cwctl -U v4.3.0

# Upgrade from a branch
sudo cwctl -U develop
-U/--Upgrade is experimental and is not recommended for production environments without testing. When using a release tag like v4.3.0, Git may print a pull warning because tags are checked out in a detached HEAD state.
Before upgrading, take a backup, review the release notes for the target version, and keep the Chatwoot repository clean. The upgrade will abort if local code changes are detected.

Setup Nginx with SSL after installation

To set up Nginx with SSL after initial setup(if you answered no to webserver/SSL setup during the first install)
Please add an A record pointing to your Chatwoot instance IP before proceeding.
sudo cwctl --webserver

Restart Chatwoot

sudo cwctl --restart

Running Rails Console

sudo cwctl --console

Viewing Logs

For Chatwoot web(rails) server logs use,
sudo cwctl --logs web
For Chatwoot worker(sidekiq) server logs use,
sudo cwctl --logs worker

Version

To check the version of Chatwoot CTL,
sudo cwctl --version