access_token
, which can be obtained from profile_settings
after logging into your Chatwoot account.
These APIs are available on both cloud
and self-hosted
Chatwoot Accounts.
Ref: Postman Collection
inbox_identifier
and contact_identifier
for authentication. The inbox_identifier
can be obtained from the Settings->Configuration of API inboxes in Chatwoot. The contact_identifier
can be obtained from the server on successful contact Create API requests, which can be cached to perform subsequent requests on behalf of the contact.
These APIs are available on both cloud
and self-hosted
Chatwoot Accounts.
Ref: Postman Collection
Note: Platform APIs cannot access accounts or users created via the Chatwoot UI, or by other API keys. They can only access accounts, users, and other objects created by the specific platform API key used for authentication, or objects explicitly permitted to that API key.To authenticate these APIs, you must have an
access_token
issued on behalf of a Platform app
. You can create a Platform App from Super Admin Console. The access_token can also be obtained from the Access Tokens
tab in Super Admin Console.
These APIs are available on self-hosted
Chatwoot installations.
Ref: Postman Collection