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GET
/
api
/
v2
/
accounts
/
{account_id}
/
reports
/
conversations
Agent Conversation Metrics
curl --request GET \
  --url https://app.chatwoot.com/api/v2/accounts/{account_id}/reports/conversations/ \
  --header 'api_access_token: <api-key>'
[
  {
    "id": 123,
    "name": "<string>",
    "email": "<string>",
    "thumbnail": "<string>",
    "availability": "<string>",
    "metric": {
      "open": 123,
      "unattended": 123
    }
  }
]

Authorizations

​
api_access_token
string
header
required

This token can be obtained by visiting the profile page or via rails console. Provides access to endpoints based on the user permissions levels. This token can be saved by an external system when user is created via API, to perform activities on behalf of the user.

Path Parameters

​
account_id
integer
required

The numeric ID of the account

Query Parameters

​
type
enum<string>
required

Type of report

Available options:
agent
​
user_id
string

The numeric ID of the user

Response

Success

​
id
number
​
name
string
​
email
string
​
thumbnail
string
​
availability
string
​
metric
object