Get conversation statistics grouped by team
Get conversation statistics grouped by team for a given date range. Returns metrics for each team including conversation counts, resolution counts, average first response time, average resolution time, and average reply time.
Authorizations
Authenticate with Authorization: Bearer <token> using a user API token from Profile Settings. Available in Chatwoot v4.19.0 and later.
Path Parameters
The numeric ID of the account
Query Parameters
The timestamp from where report should start (Unix timestamp).
The timestamp from where report should stop (Unix timestamp).
Whether to calculate metrics using business hours only.
Response
Success
The team ID
Number of conversations assigned to the team during the date range
Number of conversations resolved by the team during the date range
Average time (in seconds) to resolve conversations. Null if no data available.
Average time (in seconds) for the first response. Null if no data available.
Average time (in seconds) between replies. Null if no data available.

