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GET
Get conversation statistics grouped by channel type

Authorizations

Authorization
string
header
required

Authenticate with Authorization: Bearer <token> using a user API token from Profile Settings. Available in Chatwoot v4.19.0 and later.

Path Parameters

account_id
integer
required

The numeric ID of the account

Query Parameters

since
string

The timestamp from where report should start (Unix timestamp).

until
string

The timestamp from where report should stop (Unix timestamp).

Response

Success

Channel summary report containing conversation counts grouped by channel type and status. Available in version 4.10.0+.

{key}
object

Conversation statistics for a specific channel type (e.g., Channel::WebWidget, Channel::Api)