Get conversation statistics grouped by channel type
Get conversation counts grouped by channel type and status for a given date range. Returns statistics for each channel type including open, resolved, pending, snoozed, and total conversation counts.
Note: This API endpoint is available only in Chatwoot version 4.10.0 and above. The date range is limited to a maximum of 6 months.
Authorizations
Authenticate with Authorization: Bearer <token> using a user API token from Profile Settings. Available in Chatwoot v4.19.0 and later.
Path Parameters
The numeric ID of the account
Query Parameters
The timestamp from where report should start (Unix timestamp).
The timestamp from where report should stop (Unix timestamp).
Response
Success
Channel summary report containing conversation counts grouped by channel type and status. Available in version 4.10.0+.
Conversation statistics for a specific channel type (e.g., Channel::WebWidget, Channel::Api)

